Event Tickets Center Reviews

Event Tickets Center has an overall rating of 4.5 based on 95 reviews. Customer feedback on Event Tickets Center is mixed: Event Tickets Center reviewers highlight positive aspects like wide selection of events, competitive pricing, user-friendly interface, and responsive customer service, which strongly appeal to event-goers looking for tickets to concerts, sports, and entertainment events. However, Event Tickets Center is often criticized for its high service fees, occasional ticket delivery issues, limited customer support hours, and unclear refund policies.

4.5/5.0

95 reviews

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All Event Tickets Center Reviews (95)
hello_carolyn594
May 25, 2026
"Smooth entry, better than other ticket apps"
Getting into the venue was super easy. The barcode scanned right away at the door and I was inside quickly. I’ve had other ticket apps glitch or take forever to load, so this was a much smoother experience.
Roosevelt_wagner86
May 24, 2026
"Stayed updated and didn’t feel scammed"
I’m always a little worried about buying tickets online because you never know if you’re getting fooled, but this actually went really smoothly. They sent email updates the whole time, so I always knew what was happening. The status changed quickly, and the tickets showed up right when they said they would. it was a easy experience
kathleen-Sanchez
May 12, 2026
"I picked my seats, and shockingly enough, they..."
I picked my seats, and shockingly enough, they matched the seating chart just fine. No weird surprises, no last-minute confusion—just a basic thing working the way it’s supposed to, which was nice.
christinachiesa9796
May 12, 2026
"Tickets worked and everything seemed legit"
I bought my tickets through the site and had no issues at all. I was a little unsure at first because I was buying them the night before while sitting on my couch trying to figure out parking too, but the tickets came through and scanned fine at the event. Straightforward experience and it seemed legit to me.
charles_Harry74
May 08, 2026
"Still had decent tickets available"
I thought everything was pretty much sold out everywhere else, but then I checked here and actually found some good ticket options. The prices were a little higher than I wanted, but at least, well, at least there were still decent seats left. Overall, it was easy to use
hello_pamela689
April 28, 2026
"I got my tickets without any trouble, so..."
I got my tickets without any trouble, so that part was totally fine. The service fees were higher than I expected, which was annoying, though i guess not a dealbreaker since checkout was easy and everything still worked out.
nita_Hayhoe84
April 25, 2026
"Tickets arrived when they said they would"
I wasn’t totally sure at first, since I really needed the tickets before the weekend and didn’t want to be stuck waiting. But they actually showed up in my email on the exact date they said they would. I didn’t have to follow up or anything, which was a relief. Downloaded them without a problem and used them at the event just fine. So yeah, overall I’m happy with how it worked out.
hello_julie606
April 20, 2026
"Mobile transfer was smooth"
I had to wait a little bit for the tickets to come through, but I was relieved when they showed up and the mobile transfer worked just fine
Ashley_horne73
April 09, 2026
"I bought my tickets through Event Tickets Center..."
I bought my tickets through Event Tickets Center and the payment part was painless. My card went thru right away, and I could see the full total before I clicked buy, which I always appreciate.
The email receipt showed up quick too, so I wasn’t sitting there wondering if the order actually worked. No weird charges or billing issues for me, everything went fine
luzglenn2885
March 26, 2026
"I bought my tickets and wasn’t sure how..."
I bought my tickets and wasn’t sure how long that whole confirmation thing would take. I was a little nervous at first, but it showed up in my email pretty much right away, so that was a relief.
JaneHarkness
March 19, 2026
"The show I was going to got..."
The show I was going to got cancelled, and the refund took a bit longer than I expected. I know other customers were probably wondering about theirs too, but in the end it did get sorted out and the money came back, so it worked out okay
JesseFitch_48
March 04, 2026
"Checkout was super quick and easy..."
Checkout was super quick and easy. I got through it without any issues, and it felt smoother than what I usually deal with on other sites.
Mario.schoen
February 19, 2026
"Got help faster than I expected"
I had a question about my tickets and reached out to customer service, not really expecting a quick answer. But they got back to me fast and explained exactly what I needed to do. It was sorted without much fuss, which was a relief. Weirdly, I remember I was eating a slightly crushed granola bar while reading their reply, so maybe that’s why the whole thing stuck in my head. Really appreciated how easy they made it.
janethall1972
February 01, 2026
"My event got postponed. I was confused..."
My event got postponed. I was confused. Support replied fast and explained what would happen with my tickets. Not ideal, but they kept it simple
hello_kathy982
January 26, 2026
"I really liked that I could see the..."
I really liked that I could see the fees and ticket details before I actually hit buy. Like... no surprise total popping up at the very end, which is what I was worried about. Checkout was easy, and I felt like I knew exactly what I was paying for. Got my confirmation right after too, so yeah... good experience overall.
annie_Schafer05
January 13, 2026
"Felt relieved knowing the price upfront"
I really appreciated that the prices were clear from the start. It made me feel a lot more comfortable moving forward because I wasn’t sitting there worrying about hidden charges showing up later. No surprise fees, just straightforward pricing.
john1988
January 13, 2026
"Honestly thought there’d be a catch, but the tickets worked"
I was a little skeptical at first and kind of assumed there might be some hidden catch or last-minute issue, but nope. Got to the gate, they scanned the tickets right away, and we walked in without any drama. Everything was legit.
anna.Neal
January 07, 2026
"Pretty good overall"
Tickets came through really fast, which was great. The fees did feel a little high, but I was in a hurry and probably didn’t shop around as much as I should’ve
shayna_Starks03
December 23, 2025
"Easy to use, though a little busy"
I used eventticketscenter.com when I was looking for concert tickets, and it was easy to get around. The search did what I needed it to do, and the seating map loaded fine without me having to mess with anything too much...
The only thing I noticed was that some pages felt a little crowded, so I ended up double-checking the details before checking out. But overall it went smoothly, and I never felt stuck or confused, so that was good enough for me...
DebraSimmons
December 21, 2025
"Support really came through for me"
I had a small issue with my tickets and I remember feeling that little rush of panic when I first noticed it. I reached out to support expecting it to be a hassle, but they got back to me quickly and walked me through exactly what I needed to do. It ended up being way less stressful than I thought, and I was genuinely relieved afterward...

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Event Tickets Center Q&A

What's the costumer center phone number for ET

Hi, can I be assured that the tickets are guaranteed?

orangefrog560
November 28, 2022

“There is no guarantee, but I purchased tickets for $132 plus fees and delivery. However, I ended up getting tickets for $59 at the theater office on the same day, without any delivery charges. It has been almost a month now, and I still haven't received a refund.”

lazyrabbit920
July 14, 2022

“Please exercise caution when dealing with this company's "guarantees." Upon careful examination of the fine print, you will find that their only assurance is the delivery of genuine tickets, ensuring they are not counterfeit. While this is indeed helpful, they do not provide any guarantee regarding your overall satisfaction. It is crucial to conduct thorough research, considering the numerous complaints posted online, before contemplating a purchase from this particular company.”

Is this site legitimate?

ToddStevens
July 14, 2022

“They may be considered legitimate in the sense that they will actually sell you tickets, and there is a good chance you will receive them. However, it is important to note that there are various levels of deception and questionable guarantees associated with this company. If possible, it is highly advisable to avoid conducting any business with them.”

Tomothy.Harrison
March 26, 2019

“No, it doesn't seem to be the case, judging from my personal experiences with them. I deeply regret not conducting thorough research before making a purchase from them. My next course of action will be contacting my credit card company. I strongly advise against using this company!”

What additional fees will I incur if the two tickets I want cost $500?

sadgoose322
July 14, 2022

“I just bought tickets that cost approximately this amount. I had to pay $63.36 per ticket for service fees, along with an additional $9.95 for delivery (even though the tickets were actually transferred digitally). Moreover, I paid $16.27 for extra insurance on each ticket. In total, the fees amounted to $169.21 for two tickets.”

I'm having trouble figuring out how to print tickets. The website instructs me to log in, but then redirects me to another site that doesn't have a logo or any information about printing tickets.

Gertrude.Bailey
December 23, 2017

“You should go to a FedEx or UPS store, that's what I had to do. However, I didn't appreciate the fact that I had to pay to use their computers.”

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